Prohoc Quality Policy

At Prohoc, our mission is to enable our people to shine in the world of industrial services. We empower our people with skills, tools, and whatever it takes to help them reach their full potential, while helping industrial blue-chip customers drive sustainability and growth with our project and industrial partner services. Our vision is to be the best community for our people and the most valued partner for our chosen customers, a platform of prosperity and innovation that helps people and companies reach their full potential. In 2025, we aim to be a community of 500 employees with the highest eNPS and NPS in our industry.

We are committed to understanding and fulfilling the needs of all our stakeholders, delivering the highest quality solutions promptly and professionally, recognizing that each person is accountable for achieving the goal of producing superior quality products and services, and ensuring that work is performed in a safe manner. We also observe the risks and opportunities to continuously improve our processes and products.

The core of a safe, high-quality, and meaningful working environment is the day-to-day working culture that is built on our values:

• We do what we promise
• We have fun on the way
• We always use good judgment
• We make every encounter matter
• We make our customers shine
• We do the right thing when no one is watching
• We are passionate, brave, and humble

We are committed to complying with the quality requirements of ISO 9001:2015, the environmental policy requirements of ISO 14001:2015, and empowering our people and their occupational health and safety according to ISO 45001:2018. Our quality system covers the company management, service and talent development, sales and account management, operations, and support located in and coordinated from Vaasa, Finland.

We will strictly follow environmental rules and regulations, and we are engaged to execute preventive actions against climate change and global warming. Prohoc business environmental impacts are continuously monitored, and we aim to mitigate our own impact when developing products and services for our customers. When sourcing suppliers and prospecting customers, it is important for us to take into account the environmental policies that companies are following and the impacts they are causing to the environment. We are continuously improving our quality management system and conforming to standards and prevailing best practices.